By creating an account you agree to the terms below. If anything is unclear, ask us at legal@legacycompass.com — we prefer plain conversations to fine print.
What LegacyCompass is
LegacyCompass is a software platform that helps individuals and families plan, organize, and execute end-of-life arrangements. It is not a funeral home, insurance broker, legal advisor, or financial institution. The service includes AI-assisted guidance, but the AI is a tool — not a licensed professional.
Your account
- You must be at least 18 years old to create an account.
- You are responsible for keeping your password secure.
- You may not impersonate another person or create an account on their behalf without authorization.
- One person, one account. Shared household accounts are fine — shared credentials are not.
Your content
You own everything you upload or create inside LegacyCompass — plans, messages, documents, obituary drafts. We hold a limited license only to store, display, and process that content so the service can function on your behalf.
Subscriptions and payments
- Subscriptions renew automatically until you cancel.
- You can cancel anytime from the settings page — no phone calls, no retention traps.
- Refund requests within 14 days of purchase are honored for any reason.
- Lifetime plans are a one-time payment for continued access to the features listed on the pricing page at the time of purchase.
Professional guidance
LegacyCompass can draft messages, surface provider options, and organize documents, but it does not replace legal, medical, financial, or licensed funeral advice. For decisions with legal or financial consequences, please consult a qualified professional.
Acceptable use
- Do not use the platform to impersonate, defraud, or harm others.
- Do not attempt to reverse-engineer, scrape, or disrupt the service.
- Do not upload content that is illegal or that you do not have the right to store.
Service availability
We aim for near-continuous availability but do not guarantee uninterrupted service. Scheduled maintenance is announced in advance whenever possible. The service is provided on an “as is” basis; liability is limited to the amount you have paid LegacyCompass in the twelve months preceding any claim.
Changes to these terms
We may update these terms as the product evolves. Material changes will be announced by email at least 14 days before they take effect. Continued use after changes take effect means you accept the revised terms.
Questions
Reach us at legal@legacycompass.com. A real person replies.